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© Lawrence Serewicz and Philosophical Politics ,2011-2014. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Lawrence Serewicz and Philosophical Politics with appropriate and specific direction to the original content.
Daily Archives: July 10, 2013
Street justice through social media: the new bureaucratic accountability
The customer service angle to social media complaints are well known. People use Twitter, Facebook and other social media to complain about customer service. They don’t like the product or service so they complain publicly to get somethign done. The process is … Continue reading
Posted in Government, local government, public sector, transparency, Uncategorized
Tagged Business, Customer service, facebook, Harold Evans, Michael Lipsky, Social media, Twitter, Youtube
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